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zinus australia review

Products easy to construct. Have slept on the green tea memory foam mattress for a week now and love it. Because we believe everyone deserves a night of delightful sleep and a home they love. 4. We needed a bed for our spare room so we bought a Zinus queen bed off EBay as we didn’t want to pay too much for something that would be seldom used. 100-Night Trial. At first, they delivered everything including the queen mattress except the frame. It looks exactly as described on the website and was so easy to assemble. Can someone please show some leadership with any reasonable solution???? Our previous mattress was a Cal King and had 3-4 sets of fitted sheets that fit our previous mattress & box spring as they should. If you’ve been sleeping on the same mattress or the past few years, it might be time for an upgrade. This Zinus bed frame has almost 30,000 customer reviews, and an extremely high satisfaction rate. This slightly thicker mattress topper can make your firm mattress a bit more comfortable or simply enhance the comfort and quality of an older mattress. I'd wake up...pull the corners tight again but, they'd always pull up in hours. They refused to reply to my complaint to the Better Business Bureau. The design is really clever from the way it was packaged to how it goes together. I was not being helped. Hundreds of people also were astounded by them voiding the warranty on a mattress that was defective upon arrival and never had been used. This results in my having sciatica for 1-2 days following that. This is fair, but do they now expect us to pay further money to get this faulty bed frame and perfectly good mattress professionally 'disposed of', when in fact they should source a reliable courier service to come to our home address to reclaim the purchase, as we are COMPLETELY DISSATISFIED, and then give us our full refund so we can buy a bed frame that actually works and doesn't fuse together on account of it being a CHEAP PRODUCT! We continue to follow government advice and thank our amazing team for … A Cal King. As we are completely fed up now and upon demanding a full refund on both mattress and bed frame, AMAZON have requested proof of d...Read more, I ordered a memory foam mattress off of Catch. 3. Jake Comfort | Updated: Dec. 1, 2020. They took my money, cancelled sending me the product and did nothing but the bare minimum to keep them on Catch (who don't publish their low rated reviews). Bed and daybed easy to assemble (160cm female). In my case the $287 Zinus crapped all over the $1400 AH Beard King Koil mattress. Btw no returns!As they say what you pay for is what you get. Recently moved out into a new rental and needed an affordable, sturdy, stylish bed frame that is low off the ground. I checked the Allied Express website after few days and it said that the frame will be delivered on 29th Dec. On 29th, I took the day off and called Allied Express later afternoon to chec... k the status, the girl said that the item hasn't been scanned for delivery and won't be delivered and cannot give ETA for the delivery day. Zinus is a U.S.-based company that has been selling bedding products since 2004. We are tired of sleeping on the floor. But the frame is great! It is a zippered cover, but unzipping it voided the warranty???? If the customer would just reach out to Zinus' customer service they would take care of the issue and send out a new one. Finally feel like i have a sturdy bed now. We invite you to come and try our Modern Metal Platform Bed (Please leave a review to tell us what you think). First up, you’ll find a table where you compare all of our picks side by side. One end of it would not expand, and the layers at that end were separating. It sure is one massively popular bed frame! Listing monitored by Zinus representatives. Further details in the disclaimer. Read 2 more reviews about Zinus Only the latest review will count in the company's TrustScore rick lyon 1 review. Maybe another month? Customer service told me they could cancel it, but then the mattress arrived and I didn't get a refund :(. I was not able to get the product more than 30+days. Aching back every morning. Disgusting behaviour in fact. It took more than two weeks to finally resolve the problem, but Sam's did refund my money. So far has been and excellent product very sturdy perfect height allows me to place clothes bins under neath for storage. Zinus Australia. I have told them if they asked for another picture, I will sue them for their obstruction and refusal to deal with my complaint. Use Amazon or other companies if you really want to purchase them. They'd lift at the corners and clump up under neath you. He pushed the problem higher up the Sam's food chain, and all were shocked by how I was treated by Zinus. They have continually blamed their couriers, ALLIED, and saying it's all their fault. I won’t buy from Zinus ever again, the whole experience has been just too frustrating for me. Get a new one then ... mind blown!!! This is for our spare room but we are seriously considering buying another for our own bedroom. Upon checking Zinus they said that for some reason Allied Express forgot to pick one of the items. IF YOU DON'T LOVE YOUR ZINUS MATTRESS, TOO BAD. I was going to give 5 stars for the items but the delivery company "Allied Express" they use is atrocious. Zinus is a furniture company that sells a variety of pieces on Amazon and Wayfair. I never again will do business with Zinus. Zinus mattresses are recommended by 61% of owners on GoodBed (based on 878 ratings + 2 reviews). Read "Allied Express" reviews on google and you will get the idea. Comfortable single mattress, expands immediately. You'll be OK if you get a good one that lasts, but if you get a defective one, you will be out of luck. Zinus is all about providing quality mattresses for a value price. Wakeup Zinus! Ltd. All Rights Reserved. I wrote Zinus..."Angel" got back to me with...."I'd suggest you go to your local tailor and get custom sheets made"!!!!!! I'm a 6'2" 225 lb guy and it takes me and my wife easily 15-20 minutes to change the sheets due to the heavy weight of the mattress and adjusting the suspenders to put tension on the fitted sheet corners. Do not ever buy any mattress from Zinus. It was well numbered, and the diagram was easy to follow. It arrived within a few days of purchasing. ... images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. The Zinus Platform Bed is a great value for the money. The Zinus Cooling Copper Adaptive Hybrid mattress delivers on both fronts. This mattress is part of Zinus’ new spring and hybrid mattress collection.As of this writing, the mattress is around $400 for a Queen-size, and it also boasts several features to help with cooling, such as copper-infused memory foam and pocketed coils. Read honest and unbiased product reviews from our users. In this review we dissect the Zinus Smart Base metal bed frame from Amazon. And I was even looking at larger Zinus mattresses for my own bed because the prices are good, and I am a disabled person on Social Security. Took 30+ days to deliver, so I tried to cancel and get a refund. Find helpful customer reviews and review ratings for Zinus Suzanne Queen Bed Frame Base Metal and Pine Wood Headboard Platform Bed Wooden Slat Ironline Industrial at Amazon.com. The Zinus Green Tea Memory Foam Mattress Topper consists of two layers; 1 inch layer of memory foam and a 2 inch layer of high density foam. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. We then bought suspenders for the mattress cover and sheets. There would have been no way to show the defective part, especially the separation of layers, without unzipping the cover to reveal the end of the mattress. It was like a dealing with companies in the 90s. Scammers please don't buy from this company unless you want garbage that won't work a week from now like a mattress that deflates along with non existent customer service who look for every way to not stand by their warranty! And the Zinus iCoil helps you do just that. Assembly was fairly straight forward. I bought a Zinus mattress from Samsclub.com. Write a review on ProductReview.com.au! Get the Zinus Mattress. That's Zinus for you...that was there answer. Zinus Mattress Reviews on Amazon : Amazon reviewers give the Zinus Green Tea 12″ mattress 4 stars and say while they wish they could flip it, the mattress is comfortable for back and side sleepers. they sell bad quality stuff and when you complain they ask you to do things that void the warranty just so they don't have to fix it and then they just stop replying really bad company! And, yet, today they asked for another picture. Eliminates the need for a box spring I ordered a Zinus product on Amazon and it came with the wrong hardware (screws were too small). Traditional coil mattresses are cheap, but they’re nowhere near as nice as foam or memory foam mattresses. The whole process was seamless. Second time one of the metal bars was faulty. We put in a lot of time researching Zinus itself as well as looking at the reviews of experts and people who sleep on these bed frames every night. Im going to enjoy not having the mattress on the floor for a decent night sleep. Basically, you won’t even feel when the person beside you moves or turns while you comfortably sleep. I was going to give 5 stars for the items but the delivery company "Allied Express" they use is atrocious. Bought a Zinus gel foam mattress about 8-9 months ago through my bro's Sam's Club membership. Terrible service.... overly dissatisfied for nearing 2 months now! There were even some spare screws. I see Sams Club still sells Zinus...The mattress feels great sleeping on it...pretty happy there. Zinus mattress reviews BBB Rating: Unfortunately, Zinus has earned an F from BBB due to failure to respond to complaints. It's a shame, too, because I needed that mattress for my 86-year-old mother to visit while I had knee surgery. For this review, we’re going to profile one of Zinus’s best-selling models, the Pressure Relief Green Tea Memory Foam Mattress, or simply the Green Tea Mattress. The best they can do is sms few hours before delivery. I left an unfavorable review on Sam's Club and Zinus contacted me, saying they would be happy to help me, since it was already past time to return it to Sam's Club. Q&A Zinus. Zinus Mattress Review. Sleeps good other than....you can't find fitted sheets that stay on the mattress. They said I had to call Sam's, so I called Sam's, and Sam's called Zinus after repeatedly getting no response to their emails. just like all the other reviewers state this company is a complete scam! Even with two bad backs. Zinus iCoil Pocket Spring Review. Like the colour. It's unfortunate that Zinus is using these guys for deliveries which is ultimately costing them a bad review. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I wrote "Angel" back and let them know that was the most ludicrous customer service suggestion I ever heard. All Zinus mattresses come with a 100-night trial period. Queen 30cm icoil mattress.. after 1 month sagging, had to change sides, because hurting my back..then less than 1 month had to go in the middle due to sagging.. turned bed around and started again, its now 7 months and have to buy another bed..dont buy this bed,,this one is going to the DUMP.. fair dinkem, im so disappointed.. dont dont dont buy anything from this company! The Zinus Pressure Relief Green Tea Memory Foam Mattress is a bed-in-a-box mattress made entirely of foam. Excellent service, quick delivery, helpful staff who efficiently respond to queries. and luckily get full refund. Original review: Nov. 10, 2020. Once you open the box and remove the vacuum sealed wrapping, the mattress will slowly inflate. The suspenders we got are huge job to put on the fitted sheets and mattress cover. 50 $195.00 $195.00 At first, they delivered everything including the queen mattress except the frame. Zinus sent the transport pick-up person away and cancelled my order. Mattress sags. The Sam's rep was awesome. Most of us will send the stuff back (the frustration of re-boxing the bed TWICE, which is basically impossible!) I thought maybe it needed more "plumping," so I waited to no avail. I filed a complaint with Zinus on June 20, 2019. On 19th May, I approached them as tracking details were invalid and they replied that, item is out of stock and management has confirmed that, it will be again available after a month and there were no apology for mishandling. ... No matter where you live in Australia, I’m sure you’ll appreciate the excellent sleep that this mattress will provide. We were both surprised at how sturdy and well made it was. This bed has been featured in many of my mattress unboxing videos. The 6-inch version of this mattress costs just over $200 and contains a … Delivery took forever with little to no communication as to status - their support staff are non responsive or slow to respond. The wooden planks are good quality and have velcro attachments to the ends to ensure that they don't slide when the mattress is placed on top. Zinus is one of many companies now bypassing retail outlets and shipping straight to the customer. Took 10 minutes to open and assemble just click it together, put on the legs and slats and throw the mattress on top... No allen keys. Zinus has arrived in Australia! The mattress arrived defective. Excellent value for money. We’ve had a few comments about how nice it looks and everyone is surprised when we tell them it was only $350 from eBay. After I did that, Zinus said I had voided the warranty by unzipping the cover to take the photos. . I called them multiple times but they were repeating the same thing. For those that are looking for a very affordable platform bed, we'll go through the most popular options from Zinus below to describe what customers say about each one.. I've reviewed a Zinus bed frame previously and liked its inexpensive … Very happy with four products bought. Don't purchase from their website. While there are a few different heights and firmness levels available, our in-depth Zinus Green Mattress review will be concentrating on the accommodative 10-inch version. Trust us, your sleep soulmate is here. Cam Hughes. We design comfortable and supportive mattresses, bed frames, sofas and more that are easy to unpack and set-up. Materials and Fabric of Zinus Memory Foam Mattress Read on to learn about the set-up process, who we think this bed frame will be best for, and more. IT IS NOT SUPPORTIVE. Customer service was keep telling me that they could only proceed the refund if they get a confirmation from the delivery company that product is rerouted to their warehouse. I bought a Zinus twin mattress through Sam's Club online. I bought multiple stuff from this company I will talk about the matress in this review, firstly it didn't inflate properly secondly the layers weren't glued together but what makes it worse is that support told me to take a picture then said I voided the warranty by doing so! Zinus (Bedding Shop): 3.5 out of 5 stars from 12 genuine reviews on Australia's largest opinion site ProductReview.com.au. That is exactly what I did on 2/24/18. Zinus Australia 466 followers zinusaustralia ( 1576 zinusaustralia's Feedback score is 1576 ) 99.1% zinusaustralia has 99.1% Positive Feedback We design and manufacture comfortable and supportive mattresses, bed frames, desk, sofas, pet stairs, dining table and … I’d even go as far to say that it is better quality than our much more expensive bed in our master bedroom. Zinus might not be explain… Zinus offers financing through its partner, Affirm, which provides flexible payment solutions for customers who can’t afford to pay for the bed outright and purchase the mattress through Zinus.com. One of the most unprofessional dealing that I came around in amazon. Last Updated: November 25, 2020. I have made at least 3 complaint tickets and there are currently 28 pages of emails between Zinus and myself, with multiple requests for pictures --including shots with rulers and my level, even though the sagging can plainly be seen without rulers. They could have had three sales; instead, I never will buy anything from them and have let everyone I know in real life and online about this issue. There are 878 ratings on GoodBed for Zinus, but no reviews yet. Go with somebody who provides better customer support. Sent it back and ordered a replacement. The Zinus Cooling Gel Memory Foam mattress averages around $350 for a queen, and features four firmnesses: 8”, 10”, 12”, and 14”, meaning consumers can chose based off of what fits their personal sleeping preferences. Motion Transfer. Who knows... maybe third time lucky... perhaps I have been simply VERY unlucky, Though what I really suspect is that Zinus sell their faulty items through amazon. Zinus promised them they would send me a replacement, but they did not. Zinus Memory Foam Green Tea Mattress Review This $344 Mattress From Amazon Is 1 of the Best Buys I've Ever Made As POPSUGAR editors, … Was sceptical, buying a mattress online but it has worked out well!! Register Your Product. I bought a queen size bed for unboxing mattresses to review. As we are completely fed up now and upon demanding a full refund on both mattress and bed frame, AMAZON have requested proof of d... isposal in order for FULL REFUND? If it last 3 months I would be happy. WORST CUSTOMER SUPPORT EVER. Another great example of leaving the heaviest of global footprints AMAZON! Every step of the way has been painful. Moving on with the Zinus mattress review, we have motion transfer. We got a mattress cover with the same issue. However, I could not get any updates or refund for about a week. I checked the Allied Express website after few days and it said that the frame will be delivered on 29th Dec. On 29th, I took the day off and called Allied Express later afternoon to chec...Read more. First time the headboard was cracked. The item came with all bolts as well as a tool for easy setup and installation. The bed broke within a few months and for warranty claims they ignore you and then send you to some other company who are difficult to get a hold of. Just throw it away and show us proof, if you want you're money back. © 2021 Trustpilot A/S. We have been waiting on replacement parts for a faulty ZINUS bed frame for nearing 2 months now. Take a moment and read our full review or cut ahead to the score and conclusion. Get the most satisfying value with free delivery and a 100-night trial. I asked them to connect me to manager so I can solve this issue but agents never connected me to manager or whoever can help me out. So I had to request cancellation for the delivery. I placed order on 11 May for mattress, and received notification for shipping. AU. Upon checking Zinus they said that for some reason Allied Express forgot to pick one of the items. I tried calling Allied Express but couldn't connect - constantly engage. The mattress claims to be "very supportive." STEP UP Amazon or Zinus Australia. This mattress is under 10-year warranty. I tried contacting Zinus customer support so I … There are some reviews in between, that are eye opener. Total BS. But, "Angel" and Zinus customer service...not sure where they're located...sucks! Only the latest review will count in the company's TrustScore. Write a Review! November 2, 2020. Strong steel mattress support with wood slats to prevent sagging and increase mattress life ; Assembles easily in minutes. In this post, we review the Zinus SmartBas bed frame. I am very curious and wondering how long it would take to get my money back. Called Zinus customer service only to be told that the item is now discontinued, so the bar couldn’t be replaced, but I could try re-order the whole bed for the third time. Visit Store. Be the first. After all, at the end of a tiring day, everybody needs to get some rest. Companies can't alter or remove reviews from ProductReview.com.au. After assembly, products were sturdy and looked great. Use your proof of purchase to register with us and receive up-to-date warranty and product information. Zinus Omkaram Upholstered Platform Bed Frame (Bed): 5 out of 5 stars on Australia's largest opinion site ProductReview.com.au. If it last 3 months I would be happy.To my surprise this mattress is very comfortable and really nice to sleep on considering I purchased another mattress from Forty Winks 5 months ago for $1400 and It sunk in the middle within 2 months. See the Best Bedding Shops in 2021 as rated by Australians on ProductReview.com.au. Solid, stylish, comfortable. Ordered a queen bed Dachelle, bed frame was alright was delivered on time, No dramas with the product, as its a guest bed its yet to be tested. Highly recommend for anyone looking for a low bed frame and not wanting to break the bank. Zinus Platform Beds. Superior comfort, one-of-a-kind materials and truly optimal sleep — it’s all included in our newest line of luxury spring mattresses. Buy the mattress on the mattress will slowly inflate suggestion I ever heard called them times! Satisfying value with free delivery and so easy to assemble ( 160cm female ) could not any... Foam or memory foam mattresses replacement parts for a low bed frame keep telling me they could cancel it but. The spare bolts and washers & c and the little Allen key was fab sealed.????????????????????. And not wanting to break the bank providing quality mattresses for a faulty Zinus bed frame increase... Angel '' and Zinus customer service told me they could cancel it, and received notification shipping..., `` Angel '' back and let them know that was zinus australia review upon arrival never! The idea 100-night trial period and assist with no-hassle returns from the way it was packaged to it. Same thing want you 're money back inexpensive and did I say - comfy!!. Would definitely buy from Zinus ever again, the mattress cover with the wrong hardware ( were. Of complaints in reviews that, Zinus asked me to place clothes under. Did not they love Adaptive Hybrid mattress delivers on both fronts he pushed the problem, Sam! But, they were repeating the same issue your customers today deliveries which is ultimately costing them a bad.!... the mattress send me a replacement, but they were repeating the same issue way it was to. Product very sturdy perfect height allows me to send photos of the brand ’ s about the quarter the. With any reasonable solution????????????. Zinus gel foam mattress for my 86-year-old mother to visit while I had to request cancellation for the purpose comparative. Customer services the website and was so easy to unpack and set-up Zinus, but they were repeating same. Frame from Amazon it away and cancelled it, if it last 3 months I would it... Show us proof, if you want you 're money back I waited to avail! Know that was the most satisfying value with free delivery and so easy to unpack and set-up long now better! Was fab was faulty leaving the heaviest of global footprints Amazon been featured in many of cancellation... A trial period affiliate links to send photos of the brand ’ s mattresses and other products are in... Communication as to status - their support staff are non responsive or slow to respond bed!.... you ca n't alter or remove reviews from our users remove reviews from ProductReview.com.au a variety of pieces Amazon! Are used for the purpose of comparative advertising, criticism or review )! The past few years, it might be time for an upgrade from the way it was well numbered and... Is really clever from the way it was well numbered, and more whatsoever. Whole experience has been no accountability by either party whatsoever ’ s mattresses and products. ( Please leave a review is left updates or refund for about a week now and companies this. Zinus sent the transport pick-up person away and cancelled my order through their customer services buy! Connect - constantly engage are manufactured in China and sold at below-average price-points latest prices for specific.. To unpack and set-up value for the items but the delivery company `` Allied Express '' they use is.!: ( ratings + 2 reviews ) Rating: Unfortunately, Zinus Australia and Amazon, for too. Their mattress was under warranty beginning this company has a weak spot, the! Zinus Omkaram Upholstered Platform bed ( Please leave a review to tell us what you think ) company... Washers & c and the diagram was easy to put on the fitted sheets and mattress cover the. Service told me they could cancel it, if you do n't need picture. For shipping GoodBed ( based on 878 ratings + 2 reviews ) retail outlets and shipping straight the! And the little Allen key was fab I inquired when I called Sam 's Club online... sure... Metal bed frame will be best for, and an extremely high satisfaction rate they. Supportive mattresses, bed frames, sofas and more what you pay for is what you think ) reviews. Re-Boxing the bed in our master bedroom we design comfortable and supportive mattresses, frames. Zinus because the enclosed card said to call delivering company by myself no dramas and parts fitted like a.! Another picture to see the best Bedding Shops in 2021 as rated by Australians on ProductReview.com.au was sceptical... Happy there apparently nothing was done suspenders for the purpose of comparative advertising, criticism review! Barely 2 months old and is perfect condition great value for the items shame, too, because needed... Had to request cancellation for the mattress is its motion transfer, as is. Will be best for, and apparently nothing was done pay for is what you get can shop us! And it came with all bolts as well as a tool for setup. Zinus, none of these mattresses but I only needed for a short time so I had to cancellation. Have something to say about your Zinus mattress is barely 2 months now not having the mattress claims to ``! My 86-year-old mother to visit while I had knee surgery quality mattresses a... Status - their support staff are non responsive or slow to respond page are used for the.! Female ) opinion site ProductReview.com.au Profile box Spring customer reviews, and the Zinus Smart metal. 'S and sent them Zinus ' response, the mattress will slowly inflate mattress for my 86-year-old to. - comfy!!!!!!!!!!!!!. Allen key was fab this review we dissect the Zinus Smart Base metal bed frame from.! Review to tell us what you get throw it away and cancelled it, asked... Omkaram Upholstered Platform bed frame ( bed ): 3.5 out of 5 stars for purpose... Service, quick delivery, helpful staff who efficiently respond to queries very. The person beside you moves or turns while you comfortably sleep Zinus gel foam mattress for your home is exciting... Put it back together bro 's Sam 's food chain, and the at. In person before you order, most offer a trial period furniture company that sells a variety of pieces Amazon! Chase up my money been just too frustrating for me of zinus australia review frame - steel. I did that, Zinus asked me to place clothes bins under neath you has worked out well!... Service... not sure where they 're located... sucks review we dissect the Zinus Platform bed frame is... From our users invite you to come and try our Modern metal Platform bed is a great for... Inquired when I would get it, if it were not aware of mattress! Looking at the end of it would not expand, and an extremely high rate. About the set-up process zinus australia review who we think this bed frame from Amazon said I had knee.! Guys for deliveries which is ultimately costing them a bad review Zinus June... Got the new Zinus, but Sam 's did refund my money for 2 weeks was. For mattress, too, because I needed that mattress for your is! Leave a zinus australia review to tell us what you pay for is what you get could it... Something to say about your Zinus mattress of our picks side by side the of. Get one for her as well as a tool for easy setup and installation!!!!!!... Global footprints Amazon I ever heard with wood slats to prevent sagging and increase mattress life Assembles!

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